T-Mobile Reports Record Financials and Strong Customer Growth in FY 2019, Beating Increased Guidance while Balancing Growth and Profitability

In Q4 2019 Total Net Additions of 1.9M, Branded Postpaid Phone Net Additions of 1.0M, Record Service Revenues of $8.7B, Strong Q4 Net Income of $751M and Record Q4 Adj. EBITDA of $3.2B

BELLEVUE, Wash.–(BUSINESS WIRE)–T-Mobile US, Inc. (NASDAQ: TMUS):

Record Financial Performance (all percentages year-over-year)

  • Record Service revenues of $8.7 billion, up 6% in Q4 2019 – up 6% to $34.0 billion in 2019
  • Record Total revenues of $11.9 billion, up 4% in Q4 2019 – up 4% to $45.0 billion in 2019
  • Strong Net income of $751 million, up 17% in Q4 2019 – up 20% to $3.5 billion in 2019
  • Diluted earnings per share (“EPS”) of $0.87, up 16% in Q4 2019 – up 20% to $4.02 in 2019
  • Record Q4 Adjusted EBITDA(1) of $3.2 billion, up 9% in Q4 2019 – up 8% to $13.4 billion in 2019
  • Strong Net cash provided by operating activities of $1.5 billion, up 61% in Q4 2019 – up 75% to $6.8 billion in 2019
  • Record Free Cash Flow(1) of $1.4 billion, up 15% in Q4 2019 – up 22% to $4.3 billion in 2019

Strong Customer Growth

  • 1.9 million total net additions in Q4 2019 – 7.0 million in 2019 – 6th year in a row of more than 5 million total net additions
  • 1.3 million branded postpaid net additions in Q4 2019, best in industry – 4.5 million in 2019, best in industry
  • 1.0 million branded postpaid phone net additions in Q4 2019, best in industry – 3.1 million in 2019, best in industry
  • 77,000 branded prepaid net additions in Q4 2019 – 339,000 in 2019
  • Branded postpaid phone churn of 1.01% in Q4 2019, up 2 bps YoY – 0.89% in 2019, down 12 bps from 2018

First Nationwide 5G Network

  • Launched the first nationwide 5G network utilizing 600 MHz spectrum, forming the foundational 5G coverage layer for New T-Mobile; network covers more than 200 million people and more than 5,000 cities and towns
  • 4G LTE on 600 MHz now covers 248 million people and 1.5 million square miles
  • Currently, more than 33 million 600 MHz compatible devices already on our network

Strong Standalone Outlook for 2020

  • Branded postpaid net additions of 2.6 to 3.6 million
  • Net income is not available on a forward-looking basis(2)
  • Adjusted EBITDA target of $13.7 to $14.0 billion, which includes leasing revenues of $450 to $550 million
  • Cash purchases of property and equipment, including capitalized interest of approximately $400 million, are expected to be $5.9 to $6.2 billion. Cash purchases of property and equipment, excluding capitalized interest, are expected to be $5.5 to $5.8 billion
  • In Q1 2020, pre-close merger-related costs are expected to be $200 to $300 million before taxes
  • Net cash provided by operating activities, excluding payments for merger-related costs and any settlement of interest rate swaps, is expected to be in the range of $7.9 to $8.5 billion
  • Free Cash Flow, excluding payments for merger-related costs and any settlement of interest rate swaps, is expected to be in the range of $5.4 to $5.8 billion

____________________________________________

(1)

Adjusted EBITDA and Free Cash Flow are non-GAAP financial measures. These non-GAAP financial measures should be considered in addition to, but not as a substitute for, the information provided in accordance with GAAP. Reconciliations for these non-GAAP financial measures to the most directly comparable financial measures are provided in the Reconciliation of Non-GAAP Financial Measures to GAAP Financial Measures tables.

(2)

We are not able to forecast Net income on a forward-looking basis without unreasonable efforts due to the high variability and difficulty in predicting certain items that affect GAAP Net income including, but not limited to, Income tax expense, stock-based compensation expense and Interest expense. Adjusted EBITDA should not be used to predict Net income as the difference between the two measures is variable.

T-Mobile US, Inc. (NASDAQ: TMUS) once again delivered incredible results in the fourth quarter of 2019, reporting strong net customer additions including 1.9 million total net customer additions, the 27th quarter in a row with more than 1 million total net customer additions. Our 1.0 million branded postpaid phone net customer additions led the industry once again. For full-year 2019, T-Mobile had 7.0 million total net customer additions, including 4.5 million branded postpaid net customer additions – beating its increased customer guidance range of 4.1 to 4.3 million for the full-year 2019. In addition, we reported all-time record-high financial results, including service and total revenues, as well as record Q4 Adjusted EBITDA. These results concluded another record-breaking year for the Un-carrier, in which we delivered strong customer growth and record financial results for the full-year 2019 – once again beating our full-year guidance.

In December 2019, T-Mobile launched America’s first nationwide 5G network, including prepaid 5G with Metro by T-Mobile, covering more than 200 million people and more than 5,000 cities and towns across the United States with 5G. In addition, we introduced two new 600 MHz 5G capable superphones, the exclusive OnePlus 7T Pro 5G McLaren and the Samsung Galaxy Note 10+ 5G and anticipate offering an industry-leading smartphone portfolio built to work on nationwide 5G in 2020. This 5G network is the foundational layer of 5G coverage and it’s just the beginning! With the New T-Mobile, we will be able to combine this foundational layer of 5G with Sprint’s 2.5 GHz mid-band spectrum, resulting in a broad and deep nationwide 5G experience for everyone, everywhere. And, T-Mobile continues to invest in building its nationwide 4G LTE network, which now covers 327 million Americans, and continues to rapidly deploy its 600 MHz spectrum, which now covers 248 million people, and is live in nearly 8,900 cities and towns across 49 states and Puerto Rico.

T-Mobile continues to deliver incredible results quarter after quarter! In Q4 we set new financial records across the board and recorded our 27th consecutive quarter with over 1 million total net customer additions,” said John Legere, CEO of T-Mobile. “We achieved these spectacular results all while launching the first and only nationwide 5G network, announcing Un-carrier 1.0 for New T-Mobile, and delivering a compelling and fact-based argument in court to support our pending merger. Our results continue to show that the Un-carrier strategy works, and it delivers for both customers and shareholders. I couldn’t be more confident and excited about our future and We Won’t Stop!”

Strong Customer Growth

T-Mobile continues to deliver strong customer growth, and in Q4 2019 set a record of 27 consecutive quarters of more than 1 million total net customer additions. We once again led the industry in branded postpaid phone net customer additions.

 

Quarter

 

Year Ended December 31,

(in thousands, except churn)

Q4 2019

 

Q3 2019

 

Q4 2018

 

2019

 

2018

Total net customer additions

1,863

 

 

1,747

 

 

2,402

 

 

7,011

 

 

7,044

 

Branded postpaid net customer additions

1,314

 

 

1,074

 

 

1,358

 

 

4,515

 

 

4,459

 

Branded postpaid phone net customer additions

1,001

 

 

754

 

 

1,020

 

 

3,121

 

 

3,097

 

Branded postpaid other customer additions

313

 

 

320

 

 

338

 

 

1,394

 

 

1,362

 

Branded prepaid net customer additions

77

 

 

62

 

 

135

 

 

339

 

 

460

 

Total customers, end of period

86,046

 

 

84,183

 

 

79,651

 

 

86,046

 

 

79,651

 

Branded postpaid phone churn

1.01

%

 

0.89

%

 

0.99

%

 

0.89

%

 

1.01

%

Branded prepaid churn

3.97

%

 

3.98

%

 

3.99

%

 

3.82

%

 

3.96

%

  • Total net customer additions were 1.9 million in Q4 2019, bringing our total customer count to 86.0 million, and marking the 27th straight quarter in which T-Mobile generated more than 1 million total net customer additions. For full-year 2019, total net customer additions were 7.0 million, marking the sixth year in a row of more than 5 million total net customer additions.
  • Branded postpaid net customer additions were 1.3 million in Q4 2019, the 8th consecutive quarter we have led the industry in this metric. For full-year 2019, branded postpaid net customer additions were 4.5 million, which exceeded the top end of our increased guidance range for branded postpaid net customer additions of 4.1 to 4.3 million.
  • Branded postpaid phone net customer additions were 1.0 million in Q4 2019, down 19,000 year-over-year. This slight decrease was primarily due to higher deactivations from a growing customer base, partially offset by higher gross customer additions. Q4 2019 was the 24th consecutive quarter in which T-Mobile led the industry in this category. For full-year 2019, branded postpaid phone net customer additions were 3.1 million, up 24,000 primarily due to lower churn, the 6th straight year in which T-Mobile led the industry in this category.
  • Branded postpaid other net customer additions were 313,000 in Q4 2019, down 25,000 year-over-year. This decrease was primarily due to higher deactivations from a growing customer base. Branded postpaid other net customer additions were a record 1.4 million in full-year 2019, up 32,000 primarily due to additions from other connected devices.
  • Branded postpaid phone churn was 1.01% in Q4 2019, essentially flat year-over-year, reflecting continued strong brand loyalty in a heightened competitive environment. For full-year 2019, branded postpaid phone churn decreased 12 basis points to 0.89%, primarily due to increased customer satisfaction and loyalty from ongoing improvements to network quality, industry-leading customer service and the overall value of our offerings.
  • Branded prepaid net customer additions were 77,000 in Q4 2019 and 339,000 in full-year 2019. Migrations to branded postpaid plans reduced branded prepaid net customer additions by approximately 160,000 in Q4 2019 and 525,000 for full-year 2019.
  • Branded prepaid churn was 3.97% in Q4 2019, essentially flat year-over-year and down 14 basis points to 3.82% in full-year 2019, primarily due to increased customer satisfaction and loyalty from ongoing improvements to network quality and the continued success of our prepaid brands due to promotional activities and rate plan offers.

Record Financial Performance

T-Mobile’s strong financial performance in Q4 2019 and full-year 2019 proves that our strategy is not only good for customers, it’s also good for stockholders. We continue to successfully translate customer growth into industry-leading service revenue growth.

(in millions, except EPS)

Quarter

 

Year Ended

December 31,

 

Q4 2019

vs.

Q3 2019

 

Q4 2019

vs.

Q4 2018

 

YTD 2019

vs.

YTD 2018

Q4 2019

 

Q3 2019

 

Q4 2018

2019

 

2018

 

 

Total service revenues

$

8,708

 

 

$

8,583

 

 

$

8,189

 

 

$

33,994

 

 

$

31,992

 

 

1.5

%

 

6.3

%

 

6.3

%

Total revenues

11,878

 

 

11,061

 

 

11,445

 

 

44,998

 

 

43,310

 

 

7.4

%

 

3.8

%

 

3.9

%

Net income

751

 

 

870

 

 

640

 

 

3,468

 

 

2,888

 

 

(13.7

)%

 

17.3

%

 

20.1

%

EPS

0.87

 

 

1.01

 

 

0.75

 

 

4.02

 

 

3.36

 

 

(13.9

)%

 

16.0

%

 

19.6

%

Adjusted EBITDA (1)

3,242

 

 

3,396

 

 

2,970

 

 

13,383

 

 

12,398

 

 

(4.5

)%

 

9.2

%

 

7.9

%

Net cash provided by operating activities

1,537

 

 

1,748

 

 

954

 

 

6,824

 

 

3,899

 

 

(12.1

)%

 

61.1

%

 

75.0

%

Cash purchases of property and equipment, including capitalized interest

1,157

 

 

1,514

 

 

1,184

 

 

6,391

 

 

5,541

 

 

(23.6

)%

 

(2.3

)%

 

15.3

%

Free Cash Flow (1)

1,398

 

 

1,134

 

 

1,220

 

 

4,319

 

 

3,552

 

 

23.3

%

 

14.6

%

 

21.6

%

(1)

Adjusted EBITDA and Free Cash Flow are non-GAAP financial measures. These non-GAAP financial measures should be considered in addition to, but not as a substitute for, the information provided in accordance with GAAP. Reconciliations for these non-GAAP financial measures to the most directly comparable financial measures are provided in the Reconciliation of Non-GAAP Financial Measures to GAAP Financial Measures tables.

The following discussion is for the three months and year ended December 31, 2019, compared to the same periods in 2018 unless otherwise stated.

  • Total service revenues increased 6% to a record-high of $8.7 billion in Q4 2019 and 6% to a record-high of $34.0 billion in full-year 2019. These results represent our best quarterly and full-year performance ever and we led the industry for the 23rd consecutive quarter in year-over-year service revenue percentage growth. Branded postpaid revenues increased 8% year-over-year.
  • Total revenues increased 4% to a record-high of $11.9 billion in Q4 2019 and increased 4% to a record-high of $45.0 billion in full-year 2019, driven by growth in service revenues, partially offset by a decrease in equipment revenues.
  • Branded postpaid phone Average Revenue per User (ARPU) decreased 1.1% to $45.79 in Q4 2019 and decreased 0.8% to $46.04 in full-year 2019. The slight decrease in both periods was primarily due to increased promotional activities, including growth in our Netflix offering, and a reduction in regulatory program revenues from the continued adoption of tax inclusive plans. Also impacting Q4 2019 was the impact of a reduction in the non-cash, non-recurring benefit related to Data Stash as the majority of customers had transitioned to unlimited plans by Q3 2019. These decreases were partially offset by the growing success of new customer segments and rate plans and higher premium services revenue.

    We expect Branded postpaid phone ARPU in full-year 2020 to be generally stable compared to full-year 2019 within a range of plus 1% to minus 1%.

  • Branded prepaid ARPU was essentially flat at $38.54 in Q4 2019 and down 1.5% to $37.95 in full-year 2019, primarily due to the impact of dilution from promotional activity and growth in our Amazon Prime offering, partially offset by the removal of certain branded prepaid customers associated with products now offered and distributed by a current MVNO partner as those customers had lower Branded prepaid ARPU.
  • Net income increased 17% to $751 million in Q4 2019 and 20% to $3.5 billion in full-year 2019, primarily due to higher Operating income. Net income was impacted by the following:

    • Merger-related costs of $105 million and $501 million in Q4 2019 and full-year 2019, respectively, compared to merger-related costs of $88 million and $180 million in the same periods of 2018, respectively.
    • The year-over-year and full-year 2019 impact from commission costs capitalized and amortized beginning upon the adoption of ASC 606 on January 1, 2018, reduced Net income by $69 million and $249 million, respectively.
    • The negative impact of hurricane costs, net of insurance reimbursements, was $11 million in Q4 2018. The positive impact of hurricane-related reimbursements, net of costs, was $99 million in 2018. There were no significant impacts from hurricanes in 2019.
    • The positive impact of the new lease standard of approximately $44 million and $175 million in Q4 2019 and full-year 2019, respectively.
  • EPS increased 16% to $0.87 in Q4 2019 and 20% to $4.02 in full-year 2019. EPS was impacted by the following:

    • The impact from merger-related costs of $0.12 and $0.58 in Q4 2019 and full-year 2019, respectively, compared to the impact from merger-related costs of $0.10 and $0.21 in the same periods of 2018.
    • The year-over-year and full-year 2019 impact from commission costs capitalized and amortized beginning upon the adoption of ASC 606 on January 1, 2018, reduced EPS by $0.08 and $0.29, respectively.
    • The negative impact of hurricane costs, net of insurance reimbursements, was $0.01 in Q4 2018. The positive impact of hurricane-related reimbursements, net of costs, was $0.12 in 2018. There were no significant impacts from hurricanes in 2019.
    • The positive impact of the new lease standard of approximately $0.05 and $0.20 in Q4 2019 and full-year 2019, respectively.
  • Adjusted EBITDA increased 9% to a Q4 record $3.2 billion in Q4 2019 and 8% to a record $13.4 billion in full-year 2019, primarily due to higher service revenues, partially offset by higher Selling, general and administrative expenses and higher Cost of services expenses. Adjusted EBITDA was impacted by the following:

    • The impact from commission costs capitalized and amortized, beginning upon the adoption of ASC 606 on January 1, 2018, reduced Adjusted EBITDA by $93 million year-over-year and $337 million in 2019 compared to 2018.
    • The negative impact of hurricane costs, net of insurance reimbursements, was $14 million in Q4 2018. The positive impact of hurricane-related reimbursements, net of costs, was $158 million in 2018. There were no significant impacts from hurricanes in 2019.
    • The positive impact of the new lease standard of approximately $49 million and $195 million in Q4 2019 and full-year 2019, respectively.
    • Excluded from Adjusted EBITDA were merger-related costs of $126 million and $620 million in Q4 2019 and full-year 2019, respectively, compared to $102 million and $196 million in the same periods of 2018.
  • Net cash provided by operating activities increased 61% to $1.5 billion in Q4 2019 and 75% to $6.8 billion in full-year 2019. These increases primarily resulted from higher Net income and net non-cash adjustments to Net income and lower net cash outflows from changes in working capital.
  • Cash purchases of property and equipment were essentially flat at $1.2 billion in Q4 2019, including capitalized interest of $112 million. For full-year 2019, cash purchases of property and equipment, including capitalized interest of $473 million, increased 15% to $6.4 billion due to expenditures for the accelerated launch of our 5G network and the continued build-out of our 600 MHz low-band spectrum.
  • Free Cash Flow increased 15% to $1.4 billion in Q4 2019 and 22% to $4.3 billion in full-year 2019, primarily due to higher net cash provided by operating activities, partially offset by lower proceeds related to our deferred purchase price from securitization transactions. Excluding the impact of payments for merger-related costs of $133 million in Q4 2019 and $442 million in full-year 2019, Free Cash Flow was $1.5 billion in Q4 2019 and $4.8 billion in full-year 2019.

First Nationwide 5G Network

T-Mobile continues to expand the footprint and improve the quality of its network to better serve its customers. 327 million Americans are covered by our 4G LTE network, and our rapid deployment of 600 MHz spectrum provides customers with even better coverage and supports the launch of our nationwide 5G network. Highlights from Q4 2019 include:

  • Nationwide 5G: In December 2019, T-Mobile launched America’s first nationwide 5G network, including prepaid 5G with Metro by T-Mobile, covering more than 200 million people and more than 5,000 cities and towns across the United States with 5G. In addition, we introduced two new 600 MHz 5G capable superphones, the exclusive OnePlus 7T Pro 5G McLaren and the Samsung Galaxy Note10+ 5G and anticipate offering an industry-leading smartphone portfolio built to work on nationwide 5G in 2020. This 5G network is our foundational layer of 5G coverage on 600 MHz low-band spectrum and this is just the beginning! T-Mobile’s 5G covers more than 60% of the population across more than 1 million square miles. T-Mobile’s 5G network works indoors and is available to anyone with a capable device. We have also rolled out 5G on millimeter wave (mmWave) spectrum in parts of 7 cities, including New York and most recently Miami.
  • Deployment of 600 MHz spectrum: At the end of Q4 2019, T-Mobile owned a nationwide average of 31 MHz of 600 MHz low-band spectrum. As of December 31, 2019, we had cleared 275 million POPs and we expect to clear the remaining 600 MHz POPs in 2020. T-Mobile continues its deployment of 4G LTE on 600 MHz spectrum, using 5G-ready equipment, with 1.5 million square miles already lit up, covering 248 million POPs in nearly 8,900 cities and towns in 49 states and Puerto Rico. Combining 600 MHz spectrum and 700 MHz spectrum, we have deployed low-band spectrum to 316 million POPs. Currently, more than 33 million devices on T-Mobile’s network are compatible with 600 MHz spectrum.

Strong Standalone Outlook for 2020

The following represents T-Mobile standalone guidance.

We expect postpaid net customer additions between 2.6 and 3.6 million in 2020.

Net income is not available on a forward-looking basis.

Adjusted EBITDA is expected to be in the range of $13.7 to $14.0 billion in 2020. Our Adjusted EBITDA target includes leasing revenues of $450 to $550 million and takes into account our network expansion, including the continued deployment of our 600 MHz spectrum and 5G network.

Cash purchases of property and equipment, including capitalized interest of approximately $400 million, are expected to be between $5.9 and $6.2 billion for full-year 2020. Cash purchases of property and equipment, excluding capitalized interest, are expected to be between $5.5 and $5.8 billion. We expect that cash purchases of property and equipment will be heavily weighted to early in the year, similar to 2019.

In Q1 2020, pre-close merger-related costs are expected to be $200 to $300 million before taxes.

Net cash provided by operating activities, excluding payments for merger-related costs and any settlement of interest rate swaps, is expected to be in the range of $7.9 to $8.5 billion.

Free Cash Flow, excluding payments for merger-related costs and any settlement of interest rate swaps, is expected to be in the range of $5.4 to $5.8 billion. We expect a similar seasonal development of Free Cash Flow in 2020 as in 2019 with a lower Free Cash Flow in the first quarter, ramping in later quarters, based on expected timing for cash purchases of property and equipment.

Financial Results

For more details on T-Mobile’s Q4 2019 financial results, including the Investor Factbook with detailed financial tables and reconciliations of certain historical non-GAAP measures disclosed in this release to the most comparable measures under GAAP, please visit T-Mobile US, Inc.’s Investor Relations website at http://investor.t-mobile.com.

T-Mobile Social Media

Investors and others should note that we announce material financial and operational information to our investors using our investor relations website, press releases, SEC filings and public conference calls and webcasts. We intend to also use certain social media accounts as means of disclosing information about us and our services and for complying with our disclosure obligations under Regulation FD (the @TMobileIR Twitter account (https://twitter.com/TMobileIR) and through April 30, 2020, the @JohnLegere Twitter (https://twitter.com/JohnLegere), Facebook and Periscope accounts, which Mr. Legere also uses as means for personal communications and observations, and on and after May 1, 2020 the @SievertMike Twitter (https://twitter.com/SievertMike) account, which Mr. Sievert also uses as a means for personal communications and observations). The information we post through these social media channels may be deemed material. Accordingly, investors should monitor these social media channels in addition to following our press releases, SEC filings and public conference calls and webcasts. The social media channels that we intend to use as a means of disclosing the information described above may be updated from time to time as listed on our investor relations website.

About T-Mobile US, Inc.

As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. Our nationwide 5G and advanced 4G LTE network delivers outstanding wireless experiences to 86.0 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com or join the conversation on Twitter using $TMUS.

Q4 2019 Earnings Call, Livestream and Webcast Access Information

Access via Phone (audio only):

Date:

Thursday, February 6, 2020

Time:

4:30 p.m. (ET)

US/Canada:

866-575-6534

International:

+1 323-794-2094

Participant Passcode:

5259088

Contacts

Press Contact:

Media Relations
T-Mobile US, Inc.

mediarelations@t-mobile.com
http://newsroom.t-mobile.com

Investor Relations Contact:
Nils Paellmann

T-Mobile US, Inc.

investor.relations@t-mobile.com
http://investor.t-mobile.com

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