Cleo Integration Cloud Platform Extends Capabilities Beyond Traditional Integration Solutions to Help Customers Capture E-Commerce Growth

Latest Release Adds Application Connectors, Enhances Self-Service
Business Insights, and Optimizes the Way Businesses Connect, Integrate,
and Analyze Digital Ecosystem Interactions

ROCKFORD, Ill.–(BUSINESS WIRE)–lt;a href=”” target=”_blank”gt;#B2Blt;/agt;–Cleo,
the global leader in ecosystem integration technology, today announced
general availability of the Cleo
Integration Cloud platform winter 2019 release.

Cleo Integration Cloud is a single platform ecosystem integration
solution available as a service in cloud and on-premise deployments. Its
flexible architecture lets companies choose between self-service or
managed services models, enabling them to connect, transform, integrate,
orchestrate, and analyze end-to-end application, B2B, and data
integration flows for improved visibility across business ecosystems.

Companies all over the world use traditional iPaaS technologies or
managed integration services for basic point-to-point integrations. Cleo
Integration Cloud takes an “outside-in” view of the many-to-many
ecosystem interactions required for organizations to scale performance
and efficiency, enhance product and service functionality, and structure
end-to-end application integrations that increase the value of business

Traditional integration solutions fall short because enterprises need
broader ecosystem integration capabilities as they evolve their business
models and keep pace with digital transformation driven by external
market forces, such as the explosive growth of e-commerce. As a recent
report from Gartner states, “The business ecosystem opens up new markets
and customers, new partners and collaborators, and opportunities to
create entirely new business models.” 1

To ensure its customers are ready for the future of ecosystem
integration, and positioned to fully operationalize e-commerce revenue
streams, Cleo’s latest release expands on a vast library of application
connectors to include new e-commerce platforms and digital marketplaces.
Additional role-based visibility enhancements empower business and
technical users with real-time insight spanning B2B interactions and
e-commerce transactions, all in a single view. Overall, this platform
update is a significant step forward in helping companies reimagine and
remaster frictionless ecosystem integration flows to streamline critical
e-commerce business processes, improve trading partner relationships,
and expand into new online business models.


  • New Connectors to Unlock E-Commerce Opportunities
    Cleo has
    expanded its extensive library
    of connectors
    that help businesses connect and integrate SaaS
    and on-premise applications, data, infrastructure, and storage
    repositories. The latest additions include connectors for e-commerce
    applications Amazon Seller Central, Magento, and Shopify, as well as
    Volusion and BigCommerce, plus traction-gaining ERP connectors like
    Acumatica, NetSuite, and SAP, which enable businesses to orchestrate
    fluid e-commerce processes to automate data syncing between online
    storefronts and back-end systems.
  • Business User Empowerment
    Cleo’s self-service business
    insights are designed to empower every user, in any role. Intuitive,
    persona-based views provide real-time e-commerce data that’s
    content-rich and context-aware, so users can easily view, track, and
    update product, inventory, order, and fulfillment data. By enabling
    business users to identify what’s on track or at risk, Cleo provides
    clear, real-time intelligence into ecosystem interactions happening
    with every partner, customer, supplier and e-commerce platform.
  • Enhanced Partner Collaboration
    Cleo customers can set
    partner-based privileges to provision operational activity views,
    providing external customers, suppliers, service providers, trading
    partners, and internal stakeholders self-service access to business
    activity views. Such capabilities allow business users and integration
    professionals to view, interact, collaborate, and take direct action
    on business and digital selling transactions that establish end-to-end
    e-commerce processes.
  • Next-Generation Managed Services
    Traditional managed
    services approaches are a “black box,” providing users little
    visibility and control over any aspect of their integration processes.
    Cleo’s next-generation managed services approach eliminates blind
    spots to provide greater levels of control and transparency for teams
    and users by enabling direct interaction with the integration
    environment. This centralized support capability empowers users to
    reprocess e-commerce transactions and optimize exceptions directly,
    without added services costs.
  • Faster Issue Resolution
    For those whose roles require
    deeper technical or transactional context, Cleo enables users to
    quickly and accurately resolve time-sensitive e-commerce application
    and EDI integration issues using detailed quick-read message boards
    presented as side-by-side panels. Now technical users can interact
    with integration flows and resend or reprocess transactions fast, and
    with pinpoint accuracy – saving time and money.

“With our latest platform innovations, Cleo customers can achieve better
business outcomes to support their e-commerce initiatives by using a
single platform for all of their ecosystem integration needs,” said Cleo
CEO Mahesh
. “The many new and enhanced capabilities elevate Cleo’s
ability to help our customers create value through frictionless
ecosystem interactions and more dynamic end-to-end business processes.
We are continuing to push forward on our vision of an intuitive,
consolidated, and seamless platform for B2B, application, and data

Michael Hegarty, Vice President of Technology – ERP | CRM | SRM with
Lipari Foods, a Cleo Integration Cloud customer, agrees that the
ecosystem-driven approach supports Lipari’s growth aspirations.

“We looked at traditional iPaaS technologies, pure-play managed
integration services, and various integration tools before choosing Cleo
Integration Cloud,” he said. “As our company expands through growth and
acquisition, our ecosystem of customers and partners is rapidly growing
… and as our business evolves, we want to make it easy for others to
engage, communicate, and do business with us. Cleo provides the best
balance of integration capabilities, managed services, and business
insight to accelerate our strategy.

“We know we can trust the Cleo Managed Services team and the rich
capabilities of the Cleo Integration Cloud platform to manage our
ecosystem integration needs, now and into the future.”

To experience how Cleo Integration Cloud can help your business, request
a demo
today. To learn more about the current and future state of
the Ecosystem Integration category, download Cleo’s
2019 “State of Ecosystem and Application Integration Report.”

1 Gartner “Future of Your Business Ecosystem in the Age of
Digital Business: A Gartner Trend Insight Report” by Marcus Blosch and
Jan-Martin Lowendahl, September 12, 2018 G00368767

About Cleo

Cleo is an ecosystem integration software company focused on business
outcomes, ensuring each customer’s potential is realized by delivering
solutions that make it easy to discover and create value through the
movement and integration of enterprise data. Cleo gives customers a
strategic, “outside-in” visibility into the critical end-to-end business
flows happening across their ecosystems of partners and customers,
marketplaces, and internal cloud and on-premise applications. Our
solutions empower teams to drive business agility, accelerate
onboarding, facilitate modernization of key business processes, and
capture new revenue streams by reimagining and remastering their digital
ecosystem through robust application, B2B, and data integration
technologies. For more information, visit
or call +1.815.282.7695.


Matt Torman
Senior Manager, Marketing Communications

Drew Smith
Senior Account Manager
10Fold Communications

error: Content is protected !!